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Contact Information

We're here to help! If you have any questions about your order, our products, shipping, returns or our policies, our customer support team is happy to assist.

Store name: Amira Bags

Email: support@amirabags.store

Customer Support Hours

Monday to Friday, 9:00 AM – 6:00 PM (CET). We aim to reply to all emails within 24–48 hours on business days.

Before You Contact Us

To help us assist you faster, please include your order number and the email address used at checkout in your message. For issues with a product, attaching photos helps us resolve your request quickly.

Please do not send returns without contacting us first — our team will provide the correct return instructions for your order.